2020 Open Enrollment - Nov 1 through Dec 15, 2019

Open enrollment for Health Insurance Marketplace is November 1 through December 15, 2019. Here is a quick overview of what Members can look forward to with Community in 2020.

2020 Community Updates

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Service Area Expansion – Community has expanded our Marketplace service area to include the following counties: Walker, San Jacinto, Polk, Tyler, Jasper, Newton, Hardin, Austin, Wharton, and Matagorda. This means we will now offer CHIP, STAR, and Marketplace in the same 20-county service area.

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Great Plans; Easy Selection – Most of our 2020 plans cost the same or less than last year.

2020 Benefit Highlights

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24/7/365 Telehealth –Talk with a doctor using your phone, computer or mobile app. Most of our plans offer this convenient care.

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24/7/365 Nurse Line – Get health education or help determining where to go for care.

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Strong Network – We have one of the largest doctor and hospital networks in Southeast Texas.

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Preventive Care – Take advantage of services that can address potential health issues before they become serious: immunizations, well-woman visits, certain cancer screenings, alcohol and tobacco screenings and counseling, and more. These services do not have a copay if you go to an in-network provider.

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Covered Services before Deductible – Get care like primary care doctor visits, urgent care, and generic prescription drugs at a copay amount before you reach your deductible. Most of our plans offer this.

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Community Rewards – Members can participate in the 2020 Wellness and Engagement Program.

  • Complete a 10-question health questionnaire to save 10% on monthly premiums.
    • Complete by 11/20 for 10% savings on January 2020 bill.
    • Complete between for 11/21 and 12/20 10% savings on February 2020 bill.
    • Complete between 12/21 and 1/31 for 10% savings on March 2020 bill.
  • Earn $25 gift cards (up to $125) for completing health related activities. Start earning gift cards on day one: January 1, 2020. You will need to create or log in to your My Member Account to enroll.


Plan Selection Help

We can help your patients choose the best plan for their needs.

  • New to Community – We can take them through their options to make sure they get all the coverage they need at a price that fits their budget.
  • Re-enrolling with Community – We can review their benefits with them to make sure they don’t pay for more coverage than they need. They can also log in to their My Member Account to chat, email or text with our Member Services team.


Please contact our Provider Services line at 713.295.6704 or your Provider Engagement Representative.