Provider Services

Medicaid Hours
Monday - Friday, 8:00 a.m. – 5:00 p.m.
Saturday/Sunday/Holidays, 9:00 a.m – 12:00 p.m.

CHIP Hours 
Monday - Friday, 6:00 a.m. – 6:00 p.m.
Saturday/Sunday/Holidays, 9:00 a.m – 12:00 p.m.

Phone
713.295.2295 or 1.888.760.2600

Website
https://provider.communityhealthchoice.org/medicaidchip

Email
ProviderWebInquiries@CommunityHealthChoice.org

Physical Health

Fax Numbers

Prior Authorizations: 
713.295.2283

Notification of Admissions:
713.295.2284

Clinical Submission:
713.295.7030

Complex Care & Discharge Planning:
713.295.7030

Vision Services

Envolve Vision

Toll-free:
1.800.531.2818 (Medicaid/CHIP)

Web site:
https://visionbenefits.envolvehealth.com/

Behavioral Health

Fax Numbers

Inpatient Prior Authorizations:
713.576.0932

Outpatient Prior Authorizations:
713.576.0931

Dental (Under 21)

DentaQuest

Toll-free:
1.800.516.0165

Website:
www.dentaquest.com

MCNA

Toll-free:
1.800.494.6262

Website:
www.mcnatx.net

Dental (Over 21)

FCL Dental

Toll-free:
1.877.493.6282

Web site:
www.fcldental.com

Pharmacy

Navitus Health Solutions

Toll-free:
1.877.908.6023

Web site:
https://www.navitus.com/