STAR/CHIP

Community Member Services cares about you. We want to keep you happy and healthy. We speak English, Spanish, and other languages, too.

By Mail:

Community Health Choice
2636 South Loop West, Ste. 900
Houston, Texas 77054


By E-Mail:

Member Services:
MemberServices@communityhealthchoice.org

Provider Relations:
ProviderRelations@communityhealthchoice.org


By Phone:

Community General Information
713-295-2222
1-877-635-6736 Monday through Friday
7:00 a.m. to 7:00 p.m.

Member Services:
713-295-2294
1-888-760-2600
7:00 a.m. to 7:00 p.m.
Information is available in English and Spanish.
Call to get an interpreter.

24-hour Nurse Help line:
1-888-332-2730

Care Management:
713-295-2303
1-888-760-2600

Provider Communications:
713-295-2295
713-295-2283 Fax

CHIP Help Line:
1-800-647-6558

Vision Care:
1-800-879-6901

Waste, Fraud and Abuse Hotline:
1-877-888-0002

Dental Services for STAR Members under 21 years of age and for all CHIP Members:

  • DentaQuest 1-800-516-0165
  • MCNA Dental 1-800-494-6262

Behavioral Health/Substance Abuse:

  • Beacon Health Strategies 1-877-343-3108

Medicaid Program Helpline:
1-800-964-2777

FCL Dental (Dental Services Members over 21)
1-866-844-4251
Web site: http://www.fcldental.com/home

Texas Health Steps Program (Medicaid Members under 21)
1.877.847.8377

Medical Transportation Management (MTM) (Medicaid)
1-855-687-4786

Health Insurance Marketplace

By Mail:

Community Health Choice
2636 South Loop West, Ste. 900
Houston, Texas 77054


By E-mail:

Member Services:
MemberServices@communityhealthchoice.org

Provider Relations:
ProviderRelations@communityhealthchoice.org


By Phone:

Member Services:
713-295-6704
1-855-315-5386
(Monday - Friday; 8:00 a.m. - 5:00 p.m.)
Information is available in English and Spanish.
Call Community Health Choice to get an interpreter.

24-hour Nurse Help line:
1-888-332-2730

Care Management:
713-295-2303
1-855-315-5386

Provider Communications:
713-295-6704
713-295-2283 Fax

Vision Care:
1-866-819-4298

Behavioral Health/Substance Abuse:
1-855-539-5881