TriZetto® Touchless Authorization Processing™ (TTAP) is a cloud-based healthcare IT solution for payers and providers. TTAP automates prior authorization and referral requests using a 278/275 based authorization engine.
Effective January 6, 2020, Community Health Choice (Community) would like to make available TTAP to you as a solution that streamlines and automates the prior authorization process for Providers in our networks. You will be able to enter an authorization request, answer a few questions, and receive an authorization for a Covered Service automatically - saving time and creating efficiency for your staff. Additionally, it will allow Community to maintain both business and clinical rules while significantly decreasing the prior authorization review cycle.
In submitting prior authorizations to this automated, real-time solution, you will realize multiple benefits immediately, including:
There is no additional cost to you for using this solution.
Your Provider Engagement Representative will contact you to schedule training for your practice.
You may also visit our Provider Portal at https://provider.communityhealthchoice.org/ to access the TTAP Training Guide or contact Provider Services at 713-295-2295 (Medicaid/CHIP), 713-295-6704 (Marketplace) or 713-295-5007 (Medicare) should you have any questions.