Community Storm Central

Grey sky with wind blowing palm trees

Community Storm Central

Valued Community Provider:

From our family to yours, we want you to know we are here for you and sincerely hope that you and your family are safe. Your well-being is most important to us. Check this page regularly for updates.

Provider Portal: If you can get on the Internet, log in to your Provider Portal to get in touch with us via e-mail.  You can also:

  • Check Member eligibility and benefits
  • Check claim status
  • Retrieve EOPs
  • Submit and check status of authorization
  • Obtain your member panel

We’re providing the following information to our Members:

State of Texas Updates: Visit the Texas Hurricane Center for more help and resources. If you are evacuating, here are some places you can go.

  • San Antonio (Opening at 3:00 PM Wednesday)
    254 Gembler Road
    San Antonio, TX 78219

  • Austin (Opening at 4:00 PM Wednesday)
    Circuit of the Americas
    9201 Circuit of the Americas Boulevard
    Austin, TX 78617

  • Dallas-Fort Worth (Opening at 7:00 PM Wednesday)
    Mesquite Reception Center
    15515 E. IH-20
    Mesquite, TX 75181

  • Ellis County (Opening at 7:00 PM Wednesday)
    Knights of Columbus Hall
    850 S. IH-45
    Ennis, TX 75119

Nurse Advice Line: Call 24 hours a day, 7 days a week. • TDD: 7-1-1

  • CHIP and STAR: 888.332.2730
  • Marketplace: 1.833.955.1528
  • D-SNP: 1.833.955.1527

Telehealth (Teladoc): Call 24 hours a day, 7 days a week. This applies to Marketplace Members with this benefit.

  • 1.800.835.2362
  • Set up an account to access.

Prescriptions: Call Community Health Choice.

Behavioral Health: If you are a Member or you are caring for a Member who is experiencing a life-threatening mental health emergency, please call 9-1-1 or go to your nearest emergency room for help. 

Community also provides 24 hours a day, 7 days a week support through our Behavioral Health Crisis Line. These numbers are also on the back of your ID card.

  • CHIP and STAR: 1.855.539.5881
  • Marketplace: 1.877.343.3108
  • D-SNP: 1.833.276.8306

Why Choose Community?

As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer, to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.

Community Health Choice is one of the greatest companies that I know. This program gives me hope in our Community.