Important Phone Numbers

important numbers

Important Phone Numbers

  • Health Insurance Marketplace
  • STAR/CHIP
  • Medicare

Provider Services

Monday - Friday
6:00 a.m. - 6:00 p.m.

Saturday/Sunday/Holidays
9:00 a.m – 12:00 p.m.

Phone
713.295.6704 or 1.855.315.5386

Website
https://provider.communityhealthchoice.org/resources/

Email
[email protected]

Physical Health

Fax Numbers

Prior Authorizations
713.295.7019

Notification of Admissions
713.295.2284

Clinical Submission 
713.295.7030

Complex Care & Discharge Planning
713.295.7030

Vision Services

Envolve Vision

Toll-free
1.800.531.2818

Website
https://visionbenefits.envolvehealth.com/

Behavioral Health

Fax Numbers

Inpatient Prior Authorizations
713.576.0932

Outpatient Prior Authorizations
713.576.0930

Pharmacy

Navitus Health Solutions

Toll-free
1.866.333.2757

Website:
https://www.navitus.com/

 

Provider Services

Medicaid Hours
Monday - Friday, 8:00 a.m. – 5:00 p.m.
Saturday/Sunday/Holidays, 9:00 a.m – 12:00 p.m.

CHIP Hours
Monday - Friday, 6:00 a.m. – 6:00 p.m.
Saturday/Sunday/Holidays, 9:00 a.m – 12:00 p.m.

Phone
713.295.2295 or 1.888.760.2600

Website
https://provider.communityhealthchoice.org/resources/

Email
[email protected]

Physical Health

Fax Numbers

Prior Authorizations 
713.295.2283

Notification of Admissions
713.295.2284

Clinical Submission
713.295.7030

Complex Care & Discharge Planning
713.295.7030

Vision Services

Envolve Vision

Toll-free
1.800.531.2818 (Medicaid/CHIP)

Website
https://visionbenefits.envolvehealth.com/

Behavioral Health

Fax Numbers

Inpatient Prior Authorizations
713.576.0932

Outpatient Prior Authorizations
713.576.0931

Dental (Under 21)

DentaQuest

Toll-free
1.800.516.0165

Website
www.dentaquest.com

MCNA

Toll-free
1.800.494.6262

Website
www.mcnatx.net

Dental (Over 21)

FCL Dental

Toll-free
1.877.493.6282

Website
www.fcldental.com

Pharmacy

Navitus Health Solutions

Toll-free
1.877.908.6023

Website
https://www.navitus.com/

Provider Services

Contact Information

Hours Monday - Friday
8:00 a.m. – 5:00 p.m.

On certain holidays, calls will be handled by our automated phone system.

Phone
713.295.5007 or toll-free 1.833.276.8306

Website
https://provider.communityhealthchoice.org/resources/

Email
[email protected]

Physical Health

Fax Numbers

Prior Authorizations: 
713.295.7059

Notification of Admissions:
713.295.2284

Clinical Submission
713.295.7030

Complex Care & Discharge Planning:
713.295.7030

Vision Services

Envolve Vision

Toll-free
1.800.531.2818

Website
https://visionbenefits.envolvehealth.com/

Behavioral Health

Inpatient Prior Authorizations
Fax: 713.576.0932

Outpatient Prior Authorizations
Fax: 713.576.0930

Dental Services

FCL Dental

Toll-free Member Services
1.866.844.4251

Toll-free Provider Services
1.877.493.6282

Website
www.fcldental.com

Pharmacy

Navitus Health Solutions

Toll-free 
1.866.333.2757

Website
https://www.navitus.com/

Provider Services

Monday - Friday
6:00 a.m. - 6:00 p.m.

Saturday/Sunday/Holidays
9:00 a.m – 12:00 p.m.

Phone
713.295.6704 or 1.855.315.5386

Website
https://provider.communityhealthchoice.org/resources/

Email
[email protected]

Physical Health

Fax Numbers

Prior Authorizations
713.295.7019

Notification of Admissions
713.295.2284

Clinical Submission 
713.295.7030

Complex Care & Discharge Planning
713.295.7030

Vision Services

Envolve Vision

Toll-free
1.800.531.2818

Website
https://visionbenefits.envolvehealth.com/

Behavioral Health

Fax Numbers

Inpatient Prior Authorizations
713.576.0932

Outpatient Prior Authorizations
713.576.0930

Pharmacy

Navitus Health Solutions

Toll-free
1.866.333.2757

Website:
https://www.navitus.com/

Provider Services

Medicaid Hours

Monday - Friday,
8:00 a.m. – 5:00 p.m.

Saturday/Sunday/Holidays,
9:00 a.m – 12:00 p.m.

CHIP Hours

Monday - Friday,
6:00 a.m. – 6:00 p.m.

Saturday/Sunday/Holidays,
9:00 a.m – 12:00 p.m.

Phone
713.295.2295 or 1.888.760.2600
Website

https://provider.communityhealthchoice.org/resources/

Email

[email protected]

Physical Health

Fax Numbers

Prior Authorizations 
713.295.2283

Notification of Admissions
713.295.2284

Clinical Submission
713.295.7030

Complex Care & Discharge Planning
713.295.7030

Vision Services

Envolve Vision

Toll-free

1.800.531.2818 (Medicaid/CHIP)

Website
https://visionbenefits.envolvehealth.com/

Behavioral Health

Fax Numbers

Inpatient Prior Authorizations
713.576.0932

Outpatient Prior Authorizations
713.576.0931

Dental (Under 21)

DentaQuest

Toll-free
1.800.516.0165

Website
www.dentaquest.com

MCNA

Toll-free

1.800.494.6262

Website

www.mcnatx.net

Dental (Over 21)

FCL Dental

Toll-free
1.877.493.6282

Website

www.fcldental.com

Pharmacy

Navitus Health Solutions

Toll-free
1.877.908.6023

Website
https://www.navitus.com/

Provider Services

Contact Information

Hours Monday - Friday

8:00 a.m. – 5:00 p.m.

On certain holidays, calls will be handled by our automated phone system.

Phone

713.295.5007 or toll-free

1.833.276.8306

Website

https://provider.communityhealthchoice.org/resources/

Email

[email protected]

Physical Health

Fax Numbers

Prior Authorizations:

713.295.7059

Notification of Admissions:
713.295.2284

Clinical Submission
713.295.7030

Complex Care & Discharge Planning:
713.295.7030

Vision Services

Envolve Vision

Toll-free
1.800.531.2818

Website
https://visionbenefits.envolvehealth.com/

Behavioral Health

Inpatient Prior Authorizations
Fax: 713.576.0932

Outpatient Prior Authorizations
Fax: 713.576.0930

Dental Services

FCL Dental

Toll-free Member Services
1.866.844.4251

Toll-free Provider Services
1.877.493.6282

Website
www.fcldental.com

Pharmacy

Navitus Health Solutions

Toll-free
1.866.333.2757

Website
https://www.navitus.com/

Why Choose Community?

As a local nonprofit health plan, Community Health Choice gives you plenty of reasons to join our Community. From the benefits and special programs we offer, to the way our Member Services team helps you make the most of them, Community is always working life forward for you and your family.

Community Health Choice is one of the greatest companies that I know. This program gives me hope in our Community.