Community Health Choice is monitoring the Coronavirus disease (COVID-19) and providing the most updated information from the Centers for Disease Control and Prevention (CDC), Texas Department of State Health Services, and the Harris County Public Health Department. We will update this page as more information becomes available.
Most current as of July 23, 2021
People of ANY AGE with the following conditions are NOW DEFINED TO BE AT INCREASED RISK of severe illness from COVID-19. Please read the full list and more specific advice from the CDC.
At INCREASED RISK for severe illness from COVID-19:
MAY be at an INCREASED RISK for severe illness from COVID-19:
The Centers for Disease Control and Prevention (CDC) issued a Health Advisory on May 14, 2020 informing healthcare providers of a Multisystem Inflammatory Syndrome in Children (MIS-C) Associated with COVID-19 infection. The Health Advisory and additional information provided by the CDC provide a case definition for this syndrome and a recommendation for healthcare providers to report patients meeting the case definition to local, state, and territorial health departments to enhance knowledge of risk factors, pathogenesis, clinical course, and treatment of this syndrome.
Case Definition for Multisystem Inflammatory Syndrome in Children (MIS-C):
Additional information is available on the Health Advisory and the CDC pages as well as the CDC’s 24 hour Emergency Operations Center:
CDC’s 24-hour Emergency Operations Center at 770-488-7100. After-hour phone numbers for health departments are available at the Council of State and Territorial Epidemiologists website https://resources.cste.org/epiafterhours.
Community is waiving all deductibles, co-insurance, and
co-payment for testing, diagnosis, and medically-necessary acute treatment of
COVID-19 and COVID-19 related illnesses consistent with CDC guidance to the
extent allowed under federal and state law for CHIP Members through July 31, 2021 and Marketplace Members through July 31, 2021.
Community is waiving early medication refill limits on prescriptions.
The American Academy of Pediatrics issued a statement on the importance of prioritization of well care services including childhood Immunizations and provided guidance on telehealth for pediatric well care. Recommendations include:
Visit the following websites for additional information and resources:
Community is encouraging our Members to use telemedicine whenever possible. Please continue to encourage use of telemedicine services.
Community is waiving copay and Member cost-share for telemedicine services of any modality for any reason.
Whether Members are admitted for COVID-19 related treatment or an unrelated condition, Community is committed to assisting with our Members’ discharge needs. Providing timely clinical information will help us to support your staff and prevent gaps of service, i.e., home health.
Safe discharge to home is a priority to us for member health and well-being and to prevent hospital readmission. Community receiving timely physician documentation, preferably a history and physical and physician progress notes, is essential for us to partner with your staff in this regard. Our goal is to assist Members after they leave your facility with care coordination following discharge.
To read what Community is sharing with Members about COVID-19, please click here.
Community Health Choice is one of the greatest companies that I know. This program gives me hope in our Community.